Know how every patient experience goes — as it happens, not months later. The only platform purpose-built for home health quality improvement.
No credit card required. No EMR integration needed. Works on day one.
<60s
Average survey completion
100%
HHCAHPS care items covered
11,000
Medicare HHAs in the US
Real-time
Dashboard updates
The Problem
Care happens in private homes. Leadership has almost zero real-time insight into how patients experience each visit — and CMS is raising the stakes.
Traditional patient surveys are mailed weeks after discharge with low response rates. By the time results arrive, patterns have already set in.
Current surveys measure episodes, not visits. There's no way to know which provider needs support — or who deserves recognition.
CMS value-based purchasing adjusts Medicare payments based on quality scores. For most agencies, that's significant revenue on the line.
CMS is revising HHCAHPS with new quality measures. Agencies that don't adapt risk falling behind on the metrics that matter most.
How It Works
No EMR integration needed. No patient portals to manage. Works on day one.
A provider finishes a home health visit with the patient.
The patient receives a short, secure survey via text message — simple, private, and HIPAA compliant.
A quick set of quality-focused questions takes under 60 seconds. No app download, no login required.
Results appear on your dashboard in real time. Trends, patterns, and opportunities surface immediately.
Why CareSignals
Built by a practicing home health PT who understands the workflow — and the pain.
Each provider sees their own performance trends and patient comments. Built for self-improvement, not surveillance.
Leadership sees the full picture — aggregate quality scores, response trends, and actionable insights across your entire team.
Short, mobile-friendly surveys delivered via text. No app, no login. Patients respond on their own time.
Feedback is tied to each visit, not averaged across an episode. Know exactly where quality is strong — and where it needs attention.
Our survey methodology covers the quality dimensions that matter to CMS. Stay ahead of regulatory changes, not behind them.
Enterprise-grade encryption, strict access controls, and audit logging. BAA available for all plans.
Purpose-Built
Traditional surveys tell you how an agency performed months ago. CareSignals tells you how each provider is performing right now — visit by visit, patient by patient. It's a fundamentally different kind of quality insight.
Real-time
Quality signals after every visit
Per-provider
Individual performance tracking
100%
Revised HHCAHPS care coverage
Pricing
Every plan starts with a free 90-day pilot. No credit card, no commitment.
Free 90-day pilot | No credit card required
No credit card. No commitment. No EMR integration required. We'll have you up and running in 48 hours.
We'll reach out within 24 hours. No credit card required.